FAQ

FAQ

HOME /FREQUENT ASK QUESTION

HOME /FREQUENT ASK QUESTION

What is Holistic?

Holistic counselling is an approach that looks at the whole person: mind, body, emotions, and spirit. It supports exploring the roots of challenges while allowing us to reconnect with our inner resources and values, fostering natural, sustainable growth.

How is Arising Sun different from traditional therapy?

At Arising Sun, we blend evidence-based techniques with soul-centred practices such as mindfulness, meditation, and nature-based movement. The focus is not only on feeling better, but on deepening awareness, reconnecting with inner resources, and moving with clarity, ease, and intention.

What services do you offer?

We currently offer three services: Collaborative Therapy (online), Walk n’ Talk Therpay (in person), and Phone Counselling (for existing clients only). All services are flexible, client-centred, and grounded in holistic values.

How do I know which service is right for me?

If unsure where to begin, a 30-minute introductory session is available. This provides space to explore needs, discuss questions, and consider the most suitable starting point for the journey.

Do I need to be spiritual to work with you?

Not at all. While Arising Sun embraces a spiritually sensitive approach, all belief systems, including non-belief, are honoured. Everyone is welcome.

Do you work with teenagers?

Yes. Support is offered from the age of 13 and up. Teenagers often benefit from reconnecting with their authentic selves during this transformative period. Support is also available for parents, helping them walk alongside their teens with care and understanding.

Are sessions covered by Medicare?

At this time, Arising Sun sessions are not covered by Medicare. Efforts are ongoing to explore options for Medicare-supported sessions, reflecting a commitment to accessible care.

What is your rescheduling and cancellation policy?

Sessions may be rescheduled at no cost with at least 72 hours’ notice. Changes between 48 and 72 hours incur a 50% fee. Changes within 24 hours are charged in full. While sessions are non-refundable, they may be transferred if the new participant completes a 30-minute introductory session.

Can I book a session for someone else?

Yes. Sessions may be booked for another person, provided consent is given and a 30-minute introductory session is completed to ensure the service is suitable.

What is Walk n’ Talk Therapy, and how does it work?

Walk n’ Talk Therapy is held outdoors in natural environments such as parks or beaches. It combines therapeutic conversation with gentle movement, supporting grounding, clarity, and emotional release. A 30-minute introductory session is required to confirm suitability and arrange location details. Please contact us by email or Whatsapp prior to your booking to know our location availability.

Is Phone Counselling available to new clients?

This service is available to existing clients only. New clients may begin with an introductory session to build the foundation for ongoing support.

Do you offer packages or discounts?

Yes. A 10% discount applies when four sessions are booked in advance, for any of the three services. Sessions in packages are non-refundable but may be transferred to another person after an introductory session confirms suitability.

Do you provide crisis or emergency support?

Arising Sun is not a crisis service. For immediate danger or urgent support, please contact:

- Lifeline 13 11 14

- Beyond Blue 1300 22 4636

- Kids Helpline 1800 55 1800

- 1800RESPECT 1800 737 732

- Emergency Services 000

Service

Collaborative Therapy

In Collaborative Therapy, we create a supportive space to reflect, grow, and reconnect with inner strengths. Through one-to-one sessions, we blend therapeutic insight with holistic tools, guiding the way through life’s challenges with greater clarity, balance, and self-awareness.

Walk n' Talk Counselling

Walk n’ Talk Counselling invites us into nature, where movement and open conversation come together. This gentle approach offers clarity and emotional release while creating a peaceful, non-clinical space to explore growth and life’s challenges.

Walk n' Talk Therapy

Phone Counselling

Walk n’ Talk Counselling invites us into nature, where movement and open conversation come together. This gentle approach offers clarity and emotional release while creating a peaceful, non-clinical space to explore growth and life’s challenges.

Phone Counselling

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